Big ridge outdoor living
White glove service
From Our Facility to Your Backyard—Handled With Exceptional Care
White Glove Delivery, Redefined
Your outdoor kitchen is more than a purchase—it's an investment. That's why every delivery is carefully coordinated, professionally handled, and thoroughly inspected to ensure it arrives in pristine condition. From departure to delivery, we treat your kitchen with the same craftsmanship and attention to detail that went into building it.
The Bakcyard Concierge service
Flat Rate $899
The Big Ridge Backyard Concierge Service is designed to make the final stage of your outdoor living project feel as refined as the product itself. Our professional partner technicians handle the heavy lifting, placement, setup, and cleanup so your fireplace arrives where it belongs—ready to become the centerpiece of your space.
The Bakcyard Concierge service
From Delivery to destination
We take care of the logistics so you can skip the stress and step directly into your new fireside lifestyle.
The Bakcyard Concierge service
White-Glove Placement
No pallets left at the curb. No struggling to move a substantial outdoor kitchen across your property.
Our team carefully transports and positions your Big Ridge Outdoor Kitchen exactly where it belongs, helping bring your outdoor vision to life without the heavy lifting, logistical headaches, or guesswork.
the big ridge experience
Backyard Concierge Service
A structural masterpiece of this scale deserves a transition to match. Move beyond the frustration of curbside drop-offs and upgrade to our Backyard Concierge Service. Our elite partner technicians provide a comprehensive, white-glove experience to ensure your new focal point is perfect from the moment it arrives
Artisan Assembly & Leveling
We ensure the burner system is perfectly calibrated and the massive stone structure is flawlessly level and secure for a safe, even flame.
Estate Protection
We meticulously clear all pallets, crates, and heavy-duty packaging debris, leaving your sanctuary pristine and ready to enjoy.
Utility Ready
We ensure your unit is professionally prepped for your final gas connection, making it ready for your first "light-up" without the hassle.